Absa Gold Card

<p>Goood Day,</p> <p> </p> <p>I app**** for a Gold credit card over 2 weeks ago and I was told to submit documents which I did, I was then told that after 24 hours the card would be activated. Its 2 weeks later and the card is still not activated. When I call the call Centre the agents tell me that they have recived my documents but they don't know why its not activated. So I ask whats the point of having a call centre if they can't give us answers. and maybe they should just say that it takes 24 days and not 24 hours, so that we know and can go to other banks.</p> <p>I called the bank again today and asked to speak to a manager or someone senior and offcourse they were not available. I laid a complan and was given a refence number. Why???? no one calls anyway. I have to call the bank to find out whats going on. Absa you are a horrible bank and the service is incredibly bad.</p> <p> </p> <p>Very Dissapointed Customer,</p> <p> </p> <p>K Matlala</p> <p>Reference # ********** </p>