1 reviews | Active since Jan 2017
ABSA going downhill with service standards
Phoned absa twice (24 and 27 August) attempting to get credit card statement for last 2 months while providing new email address. Call centre agents appear utterly useless as they take down wrong email address and cannot process such a simple request. My earlier email request of 21st August also not attended to. Absa should live their new logo and spend time and money on customer services
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd