ABSA giving the run-around - as usual

I had an account with ABSA which is now closed however there is still an outstanding amount on my cheque account that I need to settle. I am unemployed and have managed to make a way to sort out all my outstanding accounts but I require a statement confirming the amounts since I will be getting assistance (who requires this). I went into ABSA branch who said I must phone the contact center. I bought airtime and called and I was given another number to call. I called this number - and was told to call another number!!!

How ridiculous is that!?

A client wanting to manage the account but cannot even be supp**** with a statement!

I'm so glad I left ABSA and hope that I never have to bank there again