ER
Erin R

1 reviews | Active since Jun 2019

08 Oct 2020, 09:19

ABSA GIVES OUT PERSONAL INFORMATION

Absa South Africa I have reported telephonically and via mail that you have been disclosing your customer's financial information to me. I find it disconcerting that you don't give a **** that I have access to your client's information. If you bank with Absa South Africa may I suggest you change banking institutions as soon as possible as they obviously don't care if your account information is shared with the wrong people? I now have access to this personal account number, address, and other information that I could quite easily use to de***** this person. I find it disgusting that you as a financial institution can leave this issue going for over a year! I have tried to personally find the client on Facebook to notify her that I have access to all her details to no avail. So it seems this is my last resort.

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Replies (1)
Absa
Absa's reply08 Oct 2020, 12:53
Official
Dear Erin Raath Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care