TR
Tania R

1 reviews | Active since Dec 2018

03 Dec 2018, 15:11

ABSA GIVES MY PERSONAL INFORMATION TO THIRD PARTIES

ABSA needs to read the Protection of Personal Information Act Contrary to their loud declaration of protecting personal information, Absa has been giving my personal details to various third party providers and "partners"which has been contacting me for various marketing purposes. I find this extremely serious in light of the ***** connected with Absa and Vodacom. I know of someone who lost R200 000. Despite trying to contact Absa about this I have not yet received any response. I have requested that this cease but it has not. I will be first in line to report Absa to the Information Regulator as soon as POPI becomes effective next year.

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Replies (1)
Absa
Absa's reply04 Dec 2018, 16:33
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd