ABSA gives me Worst banking experience of my lifetime

Worst banking experience of my lifetime

Saw an add that ABSA offer the lowest business bank account. App**** online and waited for the consultant to contact me which took 4-5 days. They opened the account and passed me on to a Client adviser Yvonne, who was on leave for 2 weeks. Waited almost a mont for the card, which when it finally arrives, the bank account has been cancelled, because they failed to advise I needed to deposit funds within a month. I reopened a new account with the business banking team, spent 3 hours of my own cellphone airtime getting this matter fixed. Then i had to follow up for internet banking, got charged a R 100 to have the "privilege" of internet banking (where its free with other banks). Pushed from pillar to post to get things right for just opening the bank account and get started using it.

So i finally get the app, internet banking, cards, User profiles and documents sorted. The I did my first transaction, and then my second transaction. Nothing goes off, tried the app and still nothing goes off. I call internet banking, they tell me the "Cash Send Plus" will reflect after 24 hours. What the hell was the plus for? Did an "Immediate Payment" - told it will show after an hour and a half. That time I have immediate transactions that need to be paid for.

The whole experience has been a F -up, I don't recommend anyone opens an account with ABSA Business banking and not use Yvonne Mavundla from ABSA Business banking!!!!!