JB
John B

1 reviews | Active since Oct 2010

04 Mar 2016, 09:06

ABSA GETTING TOTALLY OUT OF LINE!!!!

Yesterday morning I've received an sms of an unpaid debit order for an amount I don't even recognize the amount.<br> <br> This morning a colleague mentioned that a cheque account has been opened in her name, without any request from her to do so - Thus WITHOUT HER PERMISSION....!<br> <br> What is happening at ABSA?<br> <br> Trying to go to a branch to solve these problems, produce the following:<br> <br> ABSA branch at Glenfair Mall has 8 (EIGHT) workstations for tellers and customer service. How many are available at 09h30 in the morning to assist? TWO - one at each section...!! ?? Pathetic!!<br> <br> Not to even mention the other workstations where consultants \are supposed to be available to assist..\"<br> <br> How many of the SEVEN workstations are available. ONE person only...!!!! <br> <br> ABSA can you spot the problem....??? "

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Replies (1)
Absa
Absa's reply04 Mar 2016, 12:49
Official
Hello Skydiver,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd