CM
Camilla M

1 reviews | Active since Aug 2017

11 Aug 2017, 10:54

ABSA: "Get your Smart ID card at Absa in less than 30 minutes" -- DREAM ON

<p>ABSA on their website guarantees that you can get your Smart ID in less than 30min "Get your Smart ID card at Absa in less than 30 minutes" - what an absolute heap of nonsense. Do yourselves a favor people and go to the DOHA or ask a friend that has an FNB account to do it through him/her. I sat there for 30min only to be informed that ABSA was offline again. I question whether or not ABSA is ever online.</p> <p>ABSA’s Smart ID process is NOT working to say the least. I suggest you save yourself the frustration.</p>

0
Replies (1)
Absa
Absa's reply11 Aug 2017, 14:12
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly. Also indicate which branch you went to.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd