ABSA get your ****en ducks in a row please, this **** is just childishhhhh

I opened an account online on the 7th of december 2018,

Your reference number is: 44Q-52G-X5D-359

Upload the docs and emailed them to natalie boogard and then corlett johnson calls and confirms everything and gives me an account number and advise that i should go to the branch and get a card at springs mall branch, i get to the branch, clement mokoena assist me but he couldnt scan the document, that was Tuesday the 18th, i came back the next day mathabo also tells me that she cant assist because the is a fica hold and she cant remove it. i then can corlett johnson from the call centre who is still calling me back till today. i am back again at absa and i find myself doing the same thing again fica documents........what is ****** point of opening an account online if its going to take 3 ****en days to try and active it ???????? i could have opened it at a different Bank in less than 3 days. this was such a waste of time dealing with people that dont know what the hell is going on with they're daily duties. seem like everyone is using a different system call center shows that everything is fine with regards to the fica and in branch its not verified. Corletta Johnson i am still awaiting for your call.