CK
Charlene K
1 reviews | Active since Dec 2012
26 Aug 2024, 10:54
ABSA get your act together!!!!!!!!!!
I have an issue with online banking so i call the CC and the question to verify my account is "when last did i call the Call Centre?"Now how the F would anyone remember when last you called the Call centre. so because i cant answer that my account is blocked. I have never heard such utter hogwash in all my life. This makes moving over all my accounts to nedbank so much more easier. Just like i did my bond.
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Absa's replyOfficial
26 Aug 2024, 12:52Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply26 Aug 2024, 12:52
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,