SvdW
Sean van der Wath
1 reviews | Active since Jul 2018
16 Jan 2020, 07:42
ABSA Funeral Cover on Savings Account
My wife's mother passed away recently and she has a R150000 funeral cover on her savings account. However to get this money paid out has been a real hassle. Absa requires a Letter of Authority which you have to get at your local magistrates court.
This is a very troublesome procedure as one has to stand in long queues and get send all over town to get various documents.
In a time that a loved one has passed away I think all this trouble is very unnecessary. Especially if you have the death certificate, the marriage certificate, the notice of death and the I.D document of the person who passed away.
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Replies (1)Absa's replyOfficial
16 Jan 2020, 16:17Dear Sean van der Wath Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with your late mother in law's id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply16 Jan 2020, 16:17
Official
Dear Sean van der Wath Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with your late mother in law's id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
