KM
Khululiwe M

1 reviews | Active since Jan 2018

21 Jun 2019, 16:25

Absa funeral cover disastrous services!

Talk about complete ****s and zero client service or caring about their clients for that matter!

Been an Absa funeral policy holder for over 5 years now, I covered my grandmother at the benefit of R10000 in the event of death. Called them today to update my details and to my surprise, granny is only covered for R4000, I mean a freakin R4000?

No one bothered to inform me when such changes were made, all along I have been under the impression that all is still good.

Extremely ****ed, what a ripoff! Absa though

0
Replies (1)
Absa
Absa's reply24 Jun 2019, 11:27
Official
Hi Khululiwe,
Thank you for your posting.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is  C-***6. Please see email sent to your mail box *** . Thanks.