AM
Angie M

1 reviews | Active since Oct 2016

11 Oct 2016, 16:01

ABSA FUNERAL COVER : ***

<p>I am Angie Maake policy payer of above policy number . I took the policy for my mother 2003 and i did choose her as my beneficiary and there was no benefiacry on her policy because i thought premium payer it can be the beneficiary . My mother pass away on the 25 May 2016 and when i submitted my claim to ABSA funeral cover department i was told that i had to bring the letter of authority , i didnt understand why i had to do that because i was never that when she pass away they will need that letter and again this is sample funeral cover not life cover . I want my money to be paid to me as soon as possible as i had to struggle so much borrowing money from there people to bury her even now im still paying the policy for what because she pass away . I do have all the documents with me i can re-submit if needed .</p>

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Replies (1)
Absa
Absa's reply12 Oct 2016, 07:53
Official
Thank you for bringing this matter to our attention. We will investigate the matter and will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd