ABSA Full of Lies

**** to when taking our home loan with ABSA

I have been calling and requesting ABSA to send me proof of why we do not qualify for the voucher as promised of R1500. When confirming our home loan details, the consultant confirmed that our voucher would be smsed or received in the post. This was one of the reasons we chose ABSA .

Now you people tell me we do not qualify for it after the bond has been registered??????? Very very sneaky and *********!!!!

I dealt with Jacorine Haas (Consultant: Email Services) Ticket number ********** 9

She stated something about a Makro voucher whereas what was discussed with me was a R1500 voucher from **********

Pathetic service now that the bond is registered with ABSA. Absolutely zero for customer service! 8 emails sent and this is still not resolved!

I don''t want excuses from the next person.... I am to my wits end.