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Simeon M

1 reviews | Active since Sept 2019

17 Feb 2022, 08:28

ABSA full of **** and xenophobic

ABSA are daylight ******s. I went and open an account at ABSA eastgate. I then did a R100 cash deposit at their atm. Few days later, the account was closed and they accused me of using ********** documents. I took it up with them and i was told it was a mistake and i should open another account. When i asked of my cash deposit, i was told i can not get it since the manager was not there. I then opened another account as advised, and deposited another R100. This account is closed again. Absa is just a **** institution. Can i get my R200 and walk away from this bunch of confused *******!

0
Replies (3)
Absa
Absa's reply17 Feb 2022, 09:09
Official
Dear Simeon Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  Regards Pravesh Bejay 
SM
Simeon M's update17 Feb 2022, 09:21
Reviewer Update
Apology is good, mistakes do happen, but repeated mistakes (especially from a financial institution) becomes a standard of operating. This is a repeat of the same thing. So, the apology means completely nothing to me. Only my refund will have a meaning, from 2 deposits that ABSA stole from me. And now you will talk of refunding my deposit less your bank charges, as if there is any service i received from ABSA. I have wasted 2 of my Saturdays coming to the branch. I can not keep wasting my time again.
Absa
Absa's reply17 Feb 2022, 10:29
Official
Dear Simeon

We do acknowledge your complaint and will revert soonest.

Regards
Pravesh