ABSA FUEL CARDS

ABSA lutely pathetic.

I have not received ABSA fuel cards since 2015. It came to my attention more than a year ago when ABSA decided that my cards should be collected as I seldom use them. They never delivered them to me yet have continued to charge for them. They are fully aware that these things are no longer required as a normal credit card can now be used for fuel. Beware consumers as they are knowingly taking your money. I had a visit from one of their "CUSTOMER SERVICE" managers who was told to cancel them and either refund us or prove that they had been sent and in any event cancel them. I have sent an email to the regional office in Port ELizabeth and I am still being billed. This is not pathetic but incompetence at the highest level and downright *****ing from customers. An email on my internet banking was rep**** to with "your query has been closed"!!!!. No response or action taken.