TN
Tendani N
1 reviews | Active since Jun 2020
12 Apr 2021, 12:48
ABSa frustrating me
Absa Private Banking is frustrating me, very ineffective. Trying to migrate my accounts from Premium Banking to Private Banking and its taking 3 weeks. Every consultant shifts his / her responsibilities to the next one, the promise to call and they dont. Now one knows what going on, Im very frustrated and even thinking of leaving this bank.
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Absa's replyOfficial
12 Apr 2021, 13:30Dear Tendani Nevondo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Absa's reply12 Apr 2021, 13:30
Official
Dear Tendani Nevondo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care