Absa Fruad department not doing their Job

25000 ****** from my account & Absa claims it all my fault. The card used to withdraw money was never issued to me and address where the card was send not my home address, and my contacts details were changed by Absa on System for this ***** to take place. Absa has not been able to resolve my case and for many other people with the same issue. This Bank is no longer the best bank, please assist I need this resolved ASAP.