JH
J-P Hartzenberg
1 reviews | Active since Mar 2009
10 Jun 2021, 07:19
ABSA frozen Account and can not buy Food
ABSA Bank froze my account that I could not even buy food because it was not RIKA compliant. I phoned the call centers all morning and they said I must go to my branch office in person and having the Corona virus this was not easy. I got to the Fourways branch and it was closed down and ABSA had a sign up saying go to Northgate branch. I travelled to Northgate and was helped by John but I am still waiting for my account to be unfrozen and it has been 24 hours now and still can't buy food.
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Replies (2)JH
J-P Hartzenberg's updateReviewer Update
10 Jun 2021, 12:55Hi Daphne
Thank you for getting back to me and my account is still frozen and I have sent all documents via email and have had no feedback on when the account will be sorted out.
Regards,
J-P Hartzenberg
Thank you for getting back to me and my account is still frozen and I have sent all documents via email and have had no feedback on when the account will be sorted out.
Regards,
J-P Hartzenberg
JH
J-P Hartzenberg's update10 Jun 2021, 12:55
Reviewer Update
Hi Daphne
Thank you for getting back to me and my account is still frozen and I have sent all documents via email and have had no feedback on when the account will be sorted out.
Regards,
J-P Hartzenberg
Thank you for getting back to me and my account is still frozen and I have sent all documents via email and have had no feedback on when the account will be sorted out.
Regards,
J-P Hartzenberg
Absa's replyOfficial
10 Jun 2021, 17:17Dear John,
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-C-***1.
Regards
Daphne Le Grange
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-C-***1.
Regards
Daphne Le Grange
Absa's reply10 Jun 2021, 17:17
Official
Dear John,
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-C-***1.
Regards
Daphne Le Grange
We acknowledge receipt of your posting
Your further concern will be reviewed.
Your complaint reference number is C-C-***1.
Regards
Daphne Le Grange