AA
Adekunle A

1 reviews | Active since Dec 2018

06 Dec 2018, 12:55

Absa froze my account

Absa froze my account without any notification, why freeze my accounts with 0 prior communication to me? No emails, no phone calls, no sms. I went to the branch at fourways to complain and they requested proof of payment for the last deposit i received from fnb. I got it and gave it to the lady and up till now no one has contacted me. Even when i call customer service, they kept saying my account is good but i just cant to use my card. My landlord is on my neck and he is threatening to lock the apartment this weekend if i dont pay his rent. How do you guys expect me to survive this?

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Replies (1)
Absa
Absa's reply06 Dec 2018, 14:17
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd