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Phumudzo M

1 reviews | Active since Dec 2019

11 Dec 2019, 17:06

ABSA FREEZING ACCOUNT: ********** ACTIVITY

7 days my account is frozen

ABSA Account frozen and the reason given by the ABSA GROUP is that they were informed by STANDARD BANK of the ********** activity.

On the 03rd of December, my client who i was doing business with had a fallout, and after paying me for the services rendered he then went on to inform his bank STANDARD BANK that he is not aware of this payment.

ABSA ***** team requested all the documentation, trace of email between me and my client. proof of payment to verify the legality of these transactions. I provided them with all the documentation.

Only to inform me STANDARD BANK again confirmed this transaction are ********** they cant do anything. I then asked them what must i do? only to be told by Basani Hlungwane (Special Case Manager) to sue the ABSA CEO.

I am really frustrated

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Replies (2)
Absa
Absa's reply12 Dec 2019, 10:09
Official
Dear Phumudzo,

Thank you for your posting. Your matter is being attended from the previous case received. We await Standard Bank to give us a approval for your matter. Thank you.


Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd


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Phumudzo M's update20 Dec 2019, 13:59
Reviewer Update
Any Feedback guys 12 days later