FJ
Flip J

1 reviews | Active since Feb 2020

03 Feb 2020, 23:19

Absa freezed account

Why is my account frozen. I saw there's a number of people complaining about their accounts being frozen. I was a joke today when I try to wipe my card and it declined. I went to the atm trying to withdraw the money and still I can't. So I would love to know why is my account freezed and when can it be unfreezed because I'm tuck here my money is there. Give me my money and freeze your account in peace so I can switch to a better bank. Now my baby doesn't have diapers because my money is stuck there. Please resolve this.

0
Replies (2)
Absa
Absa's reply04 Feb 2020, 11:19
Official
Dear FlipThank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you.  Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,

FJ
Flip J's update04 Feb 2020, 11:52
Reviewer Update
I'd appreciate if that can happen today or latest tomorrow