1 reviews | Active since Nov 2016
ABSA Free Account what a lot of bully. Read this this is shocking! Stay Clear!
I have opened a sole prop account in december. It was stated free no monthly charge. After one hell of an account application. Had to go back 5 times in order to open the account. The account was opened.....now the aborsion to get my bank card that I only got 20th Jan. I have aseked for my statments to be send to my email box instead they send it to my street address. When I asked for a statement via the app I was charged. Then They asked an account fee. Wich should not have occured, It caused my account to go into the negative. The app did not show my balance as negative only R0 then there were admin pnalties because of this. When I finaly got my balance it showed -R273 they also said Absa Business Welkom that my account is not free. However I have seen it is still advertized as a free sole trader account, It appeared to me that ABSA bank advertize free accounts just to turn them to paid accounts a month later and then charge monthly admin account fees. The are suppose to help small startup businesses and this is funamentally wrong and *********. I have escalated the matter to Rus sell Edu ards Russell.Edwards(at)absa.africa He did not repond since 2nd of March ref RE: C-***6 ABSA keep on using this practis to tie you up and make believe they want to help you with an account free of monthly charges. Then they attack you aggresively with R110 penalty when the account goes negative due to their "free bank charges" How is this possible that they continu to use this strategy to cach people. Now My account is -R273 due to these added charges. Welkom branch said they will credit the charges but the account have to bear a R45 min charge, I did not sighn up for the paid account. I know there will be charges but monthly recurring charges is stated to be R0 I am still waiting for my credit to correct my balance........Otherwise I would have closed this account. I am just a small business owner trying to get on my feet again now this. 1.Zero monthly account fee. 2.Transacting channels: 24/7 access to Absa Online and the Banking App, at no additional monthly management fee. 3.Visa Debit Card: Assists you with day-to-day cash withdrawals, cash-free payments and purchases. Secondary debit cards and personalisation options available. 4.Demand Call Account: Access to Liquidity Plus. (Please note that Liquidity 5.Plus is not included on the Business Evolve Islamic Account. Shari’ah-compliant investment options are available if required.) 6.Tiered pricing on electronic transactions. 7.Zero fees on Absa interaccount transfers and Absa-to-Absa debit orders. 8.No monthly fee on your Absa Mobile Pay POS device. 9.One account number for life: retain your existing account number when you change between business transactional account types or price plans. 10.Access to the Self-service portal, Absa ATMs, Absa-supported ATMs and branch network. 11.Access to a cash-handling service. 12.Statements: View your statement on your Absa Online profile or receive your statement via email. 13.Shari’ah-compliant account options available.
