ABSA ********** transactions

My Name is Moses Moselane residing in Warmbaths I have a problem/Complaint that was never resolved with Absa bank in 2017/2018, my account got hacked and lost money to the amount of R530 000.00 I went to the branch to complain about it and there was an investigation from their side which thy failed to track the money and the account was said it’s closed at Jubilee Mall which I didn’t understand they asked me to open a case which I did and to this date thy no saying anything about this

I have struggled and this affected my wellbeing and it seems like my issues was just left like that and not attended to. I am not well to this day

My wish is absa to account for this money because it’s their responsibility to ensure my funds are safe with them I need help