cS
chantelle S

1 reviews | Active since Jun 2019

31 Dec 2019, 11:34

Absa **********

I have had an account with absa all my life.i have varios accounts with them between me and my wife.recently i have started to use cashsend from absa,a so called instant money transfer.i will tell you its a bull**** story they are trying to imitate real banks.out of 11 money transfers i had to go to the bank eventualy to rather draw cash.the staff are totaly *********** but hey who cares they have a "JOB".i will move all my accounts the new year and take my business elswhere aswell as my financing.i myself am starting a campaign to boycot all these *********** liers and plain theives as they charge you for services you cant access.i will post a link soon.the only way to stop this incompetence from these companies is to boycott them in the masses.lets get service back to south africa and our reputation as a country will improve

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Replies (3)
Absa
Absa's reply31 Dec 2019, 13:09
Official
Dear chantelle strydom Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour .  I look forward to being of service to you  Daphne
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chantelle S's update31 Dec 2019, 13:12
Reviewer Update
Wish they could respond by solving the problem.call it cashsend only dont lay false claims to say its instant.that is false advertising.
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chantelle S's update31 Dec 2019, 13:14
Reviewer Update
Did your call fix the service?no.so what did your call acheive exept trying to pacify the public to your *****ed advertising campaign.