1 reviews | Active since Dec 2010

06 Sept 2019, 16:14

ABSA *****/incompetence

Faster payment from invested to close credit card account. 6 hours later, ABSA still hasn't allocated it. Technical ***** if they don't close it today or charge me interest tomorrow.

0
Replies (2)
Absa
Absa's reply09 Sept 2019, 09:35
Official
Dear Customer 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management

Best regards,

Absa
Absa's reply09 Sept 2019, 09:36
Official
Dear Kenny Your complaint reference number is  C-***4. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically. 
 
Regards
 
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,