LK
Lumay K
1 reviews | Active since Apr 2020
17 Nov 2020, 14:17
Absa ***** useless
I contacted absa ***** department on Saturday 7th november. I was tol they only work monday to friday. Today is Tuesday 17th November and i have still not heard from anyone from Absa and every time i call to find out what is happening i get told someone will call. This is unacceptable and i merd the money ****** from my account.
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Absa's replyOfficial
17 Nov 2020, 17:49Dear MISS L DE KLERK
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Best regards,
Absa's reply17 Nov 2020, 17:49
Official
Dear MISS L DE KLERK
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***3.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Best regards,