AP
Akib P

1 reviews | Active since Aug 2020

04 Aug 2020, 21:36

absa ***** transactions

hello sir/madam I would like to inform you about my experience with absa bank . I experience that with my absa bank account I got ***** , so would like to complain about it, so I cn get my ***** money bank . I wish to complaint about my unauthorised ********** transections amount deducted from my absa account around Zar R1500.00 with out any SMS notification or otp numbers send to my phone. even my debit card is not attached with google play. this is to inform you that nearly 12 *****ulant transections done from my absa account without my knowledge. I have not done this transections or I never gave my cards details to any one either otp number or pin numbers.

please go to the transections and please refund my money as soon as possible.

Details:- Bank name :-Absa bank Name :-Patel akib Acc number :- *** card number :- *** cell phone number :- ***

0
Replies (2)
Absa
Absa's reply05 Aug 2020, 09:00
Official
 Dear Akib,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 

Best regards,

Absa
Absa's reply05 Aug 2020, 09:00
Official
 Dear Akib,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 

Best regards,