CC
Corne C

1 reviews | Active since May 2016

04 Nov 2018, 13:14

Absa ***** or Not

5 October Absa ***** contacted me about 4 suspicious transactions on my card - R1000 each at MTN Cape Town. The person assured me the card is cancelled. When receiving my statement, it became clear that the transactions were never cancelled and my card not stopped. Absa recons this is my fault. The card is still with me.

0
Replies (1)
Absa
Absa's reply06 Nov 2018, 10:06
Official
Dear Corne

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,