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williebotes W

1 reviews | Active since Jul 2017

16 Mar 2018, 20:53

ABSA ***** on my debit and credit card

Just received a sms from ABSA that read as follows : "ABSA debited your debit account to credit your Credit Card with ABSA and bring it up to date."

I never gave ABSA any authority to debit my debit card to credit my credit card.

I never signed any documentation for this to happen as for the past +- 25 years I always pay my credit card with an Electronic transfer.

This is ***** on behalf of ABSA with concern my accounts I have with them.

Maybe it is time that these type of actions from ABSA must go to the press.

ABSA what do you think as I am not a very happy customer at the moment.

I have been with ABSA nearly my entire adult life and this is how you treat me.

Not good, not good at all.

0
Replies (1)
Absa
Absa's reply19 Mar 2018, 10:47
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd