1 reviews | Active since Apr 2017
ABSA ***** of ±R140,000.00
<p>Good Morning. I firstly want to thank you very much for your prompt reacting to our requests. It is highly appreciated.</p> <p> We once again come to you for help. Yesterday we have received a phone call from Ayanda at ABSA, who is assigned to our ***** case, to inform us that ABSA offers a pay back of R65,683.39. We also received an indemnity form in which we are informed as such. We have 7 days to decide and should we decide not to take up their offer it will lapse. Are we being now *********ed, after they have allowed so much money to be ****** from us?</p> <p>While the ***** was taking place, ABSA should have detected that there were ******** transactions taking place, but didn’t do anything about it at the time. Surely they couldn’t accept that numerous transactions of ±R5,000.00 were normal. Where were their security precautions at the time? We also then asked them to suspend our internet banking services which they only did after we asked them again, many hours later. In our view they were as guilty as the ********* who stole the money.</p> <p>After our banking withdrawal limit was exceeded by the **********, we needed money to meet our obligations. We made numerous phone calls and requests for further credit, but ABSA refused point blank to grant us any extension on our credit limit. Instead, they suddenly then became very concerned when we tried to pay one amount of R6,000.00 ourselves, suspending our internet services without our consent, accompanied again by all the inconvenience of such a suspension. Why couldn’t they suspend our banking services without our consent when the ***** was staking place?? Why now? This caused us to withdraw money from another overdraft. Lending more money from the bank, also meant extra banking costs and interests to be paid over and above the money that was ****** from us, which adds up the amount due to us and they only offer us a 50% payback. </p> <p>Are we supposed to accept this disgusting treatment. Is this the kind of treatment white people will have to endure in a country where ****** and hate against them are the rulers.</p> <p> </p> <p> </p>
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
