HL
Hellmut L

1 reviews | Active since Apr 2017

17 May 2017, 15:45

ABSA ***** of ±R140,000.00

<p>We have received response from our letter to you by:</p> <p> Nthabiseng Sibande<br />Group Customer Care<br />Absa Bank Ltd</p> <p>on the 28th April 2017. </p> <p> </p> <p>Thank you for your quick response after my letter to you. There was a reaction on my ABSA account. On 08/05/17 I received payments of R250.00, R626.87 and R570.22 and on 09/05/17 two amounts of R517.10 and R5,360.03. The total of R7,324.22</p> <p> </p> <p>Thereafter until today, no further payments were made and nobody from ABSA has contacted me again, either by sms, email of telephone. I would like to know what can I expect from ABSA and when? Their reluctance to pay me the full amount that was ****** from me is totally unacceptable.</p> <p> </p> <p>I am sending this letter for Ntabiseng Sibande's attention as well.</p> <p> </p> <p>I must say that the lack of communication is very frustrating.</p> <p> </p> <p>The ****** amount was, as said before, R138,691.00.</p> <p> </p> <p>I would really like to hear from you again in this regard.</p> <p> </p>

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Replies (1)
Absa
Absa's reply18 May 2017, 10:37
Official

Dear Customer

We have received your matter and it is being dealt with by one of my colleagues. I have asked Charmaine to get back to you.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd