Absa ***** Listing. Why?

Hi I currently have a savings account which I opened with Absa more than two years ago. I’ve app**** for a Cheque account with FNB and was approved. I received a call from fnb confirming my approval but shortly after received another call stating that I have been listed by Absa. After doing a lot of research trying to understand why & how come. I was told the listing by Absa was done in 2012 regarding either a ********** application or ********** documents to which I have no knowledge of. I’m finding it hard to understand if that was the case, why would Absa still open an account for me. Kindly inform me of what’s the way forward as I’m receiving no help, I’m clueless about the listing and this matter is delaying my application with fnb.

Regards Muhammed Peerbhay Cell: ********** 786