HR
Helena R

1 reviews | Active since Jan 2013

16 Oct 2018, 11:53

Absa ***** Line useless

I am trying to find out where to ********** ATM withdrawals were made with my ABSA credit card. I have a Saswitch reference number for the withdrawals. Case has been opened with SAPS. Absa's ***** line claims they have no idea how to tell which Saswitch ATM was used because 'they can't give information on another business'? As if they do not have a formalised agreement with the other banks which allows clients to use their respective ATMs!

0
Replies (1)
Absa
Absa's reply16 Oct 2018, 20:23
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with more details, how the ***** happened, where and for how much you were de*****ed. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,