ABSA *****, lies & **** clients rude staff

Below is an email i received from ABSA they dont care to loose clients they lie and ***** telling clients pay R59pm for a gold cheque account i had deductions for many months but they only want to refund me a lousy R100 my own money ABSA lie and ***** they even chase customers away I received the worse customer service in all of banking history i mean Barclays bank is huge but they dont care how the staff chase clients away I am disgusted by them I wish I never banked with ABSA their staff and management are ***** if it was puck n pay no matter what even if the customer is wrong management will solve the problem but in this case it's ABSA staff and the customer taken from the line came to do the exact same thing that i was there for and the lady before me came to sort out her online banking but **** ABSA! NED BANK stole my heart with their professionalism. Good day Miss. Abrahams

Thank you for your email below.

According to the feedback we received from the branch you did not want to listen to the Customer service and Hosting manager when he tried to explain to you why the customer behind you in the queue was assisted before you.

We will however credit your account with the R100 Unauth debit balance fee you were charged and close the complaint on our systems.