ABSA ***** IS USELESS AND DONT CARE FOR THE CLIENTS.

Further to my review on the 28th November 2022, i get a email on the 1st december stating that im a victim of ***** and they cannot recover the money. it took a whole month for absa ***** department to send me that email, stating they investigated this thoroughly, wel if they did such a good investigation , why didnt the investigating officer respond to all my emails, she just blatantly ignored me, when she did call me she said i took to long , well how was i supposed to know i was ****med , its not like i instantly knew this and could contact absa.. when i realised i was ****med i followed the right procedures, contyacted my bank and the polices.. i did enough research to find out that AAP is a type of **** and the banks were supposed to reimburse the client via the chargeback as long as the client tells them before 120 days, well i have gotten no joy from Absa ***** department, they didnt try, i had to put a post on hello peter to even get a response from them.. So much for banks protecting their clients from all this. I will be taking this further as maybe if the person who was doing the investigation did her job on time, they would have recovered the money. pathetic customer service. I will now have to take this further.