absa *****--- inside job???

My fellow South Africans, Please read this and think twice before using absa as your choice of bank.

Me as an individual person, working hard almost every single day of the year (public holidays ,weekends inc.) to support my family of 5, was ****** by absa .

Working hard I saved some money for a rainy day ,and I will mention the amount because it is for me and I am sure a lot of South Africans a lot of money .

a Guy phoned me claiming to be from absa (True caller also showed it was from an absa No.) He explained a few things and even had my account no. and id already with him .We confirmed a few security questions . After the guy asked for numbers and pins I immediately knew something was wrong and this was a ****. I ran over to the bank just to find out R44000-00 was transferred to another account ,I asked absa to reverse the transaction immediately and requested new cards on the spot . Two days later F@ck knows how absa (brilliant bank) cleared the F@ckin payment after I ordered absa within 30min to stop it . Another thing my daily limit for transactions is set at a max of R25000-00 .Absa I ask you after all this .HOW IS IT POSSIBLE FOR YOU TO CLEAR THIS AMOUNT AFTER I ASKED YOU TO STOP AND REVERSE THE TRANSACTION AND THE LIMIT ???????????

All good and well .Another thing absa your ***** department simply said ."We are very sorry we can not help you" ...*** absa . You did not even lift a finger .Briliant bank thank you for nothing after I've been with you almost 36 years this is the thank you a person gets .

I know R44000-00 is nothing for you absa but for me and like I said many many South Africans this is a lot of money and I cannot simply let this go . You owe me my money back absa. I am sure you have insurance for this kind of situation .Lastly this looks like an inside job to me ,where did the basterd get all my info ??? ID No , Account No ,How did they know the amount of money in the account how did you absa cleared the transaction .Its mind boggling to say the least . SHOCKING.

Its been 2 weeks now I haven't heard anything back from you .WHY?

Please absa please do some effort and help a 36year long customer .Is it really that difficult?

I will do a follow up review tomorrow ,So that the readers can see you want to assist and sort the problem out . I also think this can make for some good reading material in the news papers .and other social media .And if nothing is done the ombudsmen and lawyers can be pointed to help me. But please absa I am asking nicely to resolve this issue ,save us the effort and energy not to go this path