ABSA ***** handling and private client service pathetic

ABSA has had a security breach whereby ********** international transactions have been processed against clients' debit cards. They have made no public statement to this effect. They even have a new item on their ***** line specifically for dealing with these transactions. They allowed these transactions to be processed despite having no available funds in account, causing accounts to become overdrawn by thousands. After a week, the money has still not been repaid. Private banker was contacted a week ago and has done nothing to rectify the situation. Pathetic service.