GA
Ghaneefah A
1 reviews | Active since Mar 2022
22 Mar 2022, 23:38
Absa ***** Failure
I just had activity on my credit card which wasn't from myself I call to report the *****
It takes me 5 phone calls and still I'm not helped I now rather have to go to the bank tomorrow to pay R150 to have my card replaced what's the point of the call centre of they are of no help
Have never felt this angry with Absa before.
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Absa's replyOfficial
23 Mar 2022, 10:20Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the course of the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply23 Mar 2022, 10:20
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the course of the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,