ABSA ***** DEPARTMENT'S INCOMPOTENCE

My ABSA debit card was cloned and used in a few UBER transactions in July 2018. I immediately reported the payment notifications I had received via sms. I was told I would be contacted. To this day after numberous emails to the ABSA ***** department I have still not heard anything more regarding the ********** transactions from my debit card.

I am actually shocked after being a loyal customer for 30 years, ABSA show no loyalty to their customers. I am considering "shopping" around for better service elsewhere.

I expected way better service from such a large corporation.