ABSA ***** Department

I have reported a ***** on my Creditcard on 9 January 23 and up till now did I did not receive any feedback from the ***** Department. Every time when I'm trying to follow up via email or phone call, they refer me to the person busy with my case - Investigator Olga Mphahlde - she never contacted me at all. this case is now open for more than 2 months and still till today did I not hear anything from ABSA Fradu Department. The ***** Specialist Zanele Ngozo and Zamampembe Dladla just send email and say that they will contact me, but nothing happens as yet. I sent the last email to ABSA ***** Department on the 20th Feb. and my last call to them was on 6 March 2023 and till up to date did I not receive an email or a Call from them. This is absolute the worst service I ever received from ABSA. I hope that you maybe get something out of them for me.