Absa ***** department

I am highly disappointed at Absa's ***** department! I called regarding an attempted ***** on my account . I was advised to send an email and they will respond after 7 working days. They never did I sent them that email on the 8 April 2022. I have not received help.

My issue is that this issue has given me so many problems I cannot apply for anything at other departments because it flags out each time I apply for anything. I am frustrated because I cannot do anything.

I even went to the bank personally regarding this issue I was given the phone to call but it only took me back to the same procedure of sending an email and they will respond, it's the 31st of September and I still haven't been assisted I am so disappointed!