ABSA ***** Debit Card - Pathetic!! "5 working days"

ABSA ***** Case: ********** Fortunate

Please do explain to me, why me as the client has to struggle to get hold of you who is suppose to be giving me a service!

I received an SMS on 24 February 14:50 advising that I will receive feedback regarding my investigation. We are sitting in April already? I don't know if you don't know what is 5 workings days or something?

I am HIGHLY upset about the service I am receiving regarding a ***** case on my card! Is this how your clients are being treated? That is a lot of money who ABSA won't give any feedback if I don't try and get hold of Fortunate? Who's number is wrong on the SMS provided....

This is pathetic!

Get back to me as promised three months ago!