NP
Nomakaya P

1 reviews | Active since May 2018

02 Jul 2021, 14:39

ABSA ***** CLIENTS

I contacted absa to inform them that they client is doing ***** ******** and claiming to sell weaves, and take clients money. I provided proof.

Transactional ***** (***) <***> 1:50 PM (48 minutes ago) to me

Good day Ms Pali

Final update: ASZA-2***3

Thank you for contacting the Absa ***** Solutions team.

We regret to inform you that no funds were recovered.

We recommend that you refer the matter to relevant authorities for further recourse.

#ProtectYourKeysToTheSafe - Absa will never ask you to share your online banking details, PIN, Password or Card CVV numbers for any reason. In addition, we will not ask you to read out the One Time Pin that is sent to your phone by an SMS or E-mail to reverse or process a transaction. If you ever receive a phone call requesting your ‘keys to the safe’, terminate the call immediately and report it to Absa ***** Hotline on ***.

Kind Regards

Lesley Schoenfeldt Specialist ***** Solutions

0
Replies (3)
Absa
Absa's reply02 Jul 2021, 15:59
Official
 Dear Nomakaya Pali  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is  C-***7  Kind regards, Rezona Louw Group Customer Care 
NP
Nomakaya P's update05 Jul 2021, 20:34
Reviewer Update
Stewart, Brenda BE | 12:02 PM (8 hours ago) | |
to me







Good day Trust that you are well. We received feedback from ABSA advising of the incident you reported to them, unfortunately all funds have been utilized from account *** and there are no available funds left to claim. If you would like to pursue this matter any further you may open a police case with the SAPS, kindly be advised that all banks have a breach of confidentiality clause which prohibits them from divulging any account holder’s information without Section 205 Subpoena which is served by the South African Police Services (SAPS). Upon receipt of the duly served Subpoena ABSA will provide all requested account holder details immediately to further the case that was lodged with the SAPS.
I have submitted the Case and incident number!! ABSA keeping their ******** ones again!! Contact your client who be*****s people.
Absa
Absa's reply07 Jul 2021, 12:39
Official
 Dear Nomakaya Pali  Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards, Rezona Louw Group Customer Care