Absa *****

On June the 8th a person calling himself David Visagie purporting to be from the credit card department ***** department of Absa Bank telephoned my wife, who is 73 years old and told her that there was a ********** transaction being carried out on her credit cards. He not only introduced himself by name but also provided a false reference number. He then conned my wife and managed to strip eighteen thousand rand from her credit cards. The following morning we contacted Absa ***** department to be told that he had cleaned out both of her accounts. We were advised by Absa to go to the nearest police station and swear out an affidavit and open a case of *****. Once this was done we were told to email the affidavit and case number to the ***** department which we did. We received a reply email from Absa Bank ***** department which stated that one of their investigators would be in contact with my wife within forty eight hours of us reporting this to Absa. To date we have had no communication whatsoever. On the nineteenth of June we found out that our daughter-in-law's uncle, who is 76 almost fell victim to a very similar **** and was only saved because his niece had heard about what happened to my wife and insisted that he hang up the phone. From this it seems obvious that someone inside Absa Bank is targeting their elderly clients and Absa is doing absolutely nothing about it. We are still waiting to hear from one of their investigators and are really becoming desperate.