ABSA ***** and THEFT!!!

<p>I am now at wits end with ABSA bank, you really took the cake this time... LITERALLY!!!</p> <p>We were at the bank on Monday, 20 March 2017, to find out why there is always some sort of security hold placed on our cheque account, also showing a zero balance for some reason and that after 3 working days the account can then only be used again. The last hold was placed 2 weeks ago and we wanted to know why we still could not use the account.</p> <p>To our dismay, we got to the bank at Zewenwagt only to hear that there is no such thing - having every other bank tell us the same security **** thing, only to have Zewenwagt tell us there is no such thing and that our account keeps going into a minus which is why the account gets frozen all the time. This is highly troubling because after every so called security lift after waiting the 3 working days, we go and we are then able to withdraw money, only to have another bank tell us that the account keeps going into a minus because of debit orders not being paid - also resulting in us having to pay a R150 for every so called debit order not paid which is crazy as all edbit order go off on the 25th of evey month - according to ABSA, we're basically broke!! So also, why after the 3 working days, is there money available if the account was in arrears as you claim?</p> <p>Now for the cherry on top, we had a large sum of money transferred into the ABSA account from Standard bank in December 2016, of the monies were even used in January and February 2017, but for some strange reason, our ABSA statements pick up no such transactions at all, according to the bank statements, we're broke, it does not show a withdrawal made in January of R5000 and another withdrawal the very next day of another R5000, then a transaction made on 28 February 2017 of R1500 is also missing, all the consultant says is that they have no knowledge of such transactions ever being made and that the account is empty!!</p> <p>Someone is obviously messing around with our money!! It now is our responsibility to obtain proof that a transfer was actually made from Standard bank and only then will they see what they can do!! I find this highly unacceptable that we entrust our money with a bank and they make as if there was no money at all and we stand there querying this, looking like idiots beacuase we are being told that we do not have any money.</p> <p>We were also politely told by the consultant that all the minus' showing on the account will also affect us when we want to make a home loan because it will look as if we cannot even maintain a normal bank account!!</p> <p>I have really now had enough of ABSA, what are you guys busy with? *****? THEFT FROM YOUR CLIENTS? if i do not get a satisfying response to this I will be going to the newspapers and I have also already lodged a complaint with the banking ombudsman.</p> <p>It seems the bank is deliberately hiding certain transactions made, making it seem as though nothing was ever done on the account and showing minus amounts for things that have been paid and zero balances when we know for a fact there are monies available.</p> <p>Please give back our hard earned money and go ***** elsewhere!! You are really the worst bank ever and you will not get away with this</p>