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umar S
1 reviews | Active since Aug 2013
15 Nov 2019, 15:15
Absa ***** activity
Hi I'm not very happy with your overall service I had ***** Activity on my account twice now and the first time all my money was refunded back to me on the second time not all my money was refunded now as a customer of this financial institution I have to feel secure that my hard earned money is secure and I'm not feeling this with Absa anymore so I will change to another bank because I want my money returned
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Absa's replyOfficial
18 Nov 2019, 13:55Dear Umar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply18 Nov 2019, 13:55
Official
Dear Umar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,