Absa *****

I have been with Absa for more than 20 years. I am not anymore. Super super disappointed and just mad. Put a complaint through to the ***** hotline, about suspicious International transactions going through on my account. They promised to have an investigator call me back and money be refunded. No money has been refunded and no one called me back. Went into the bank twice to change all cards and numbers everything. And yet again this month money in taken out with International transactions. How is this even possible? Somewhere someone is pocketing, or somewhere their security is up to **** and someone Internationally can get access to my banking details. I must just add I have not been overseas during this time. It is utterly ridiculous. I am opening account somewhere else Absa is of zero help and no money has been refunded.