PM
Phumelelo M
1 reviews | Active since Sept 2022
20 Sept 2022, 12:30
Absa *****
Absa has not yet responded to my dispute as they have deducted my money without my permission claiming that i had a loan with them in 2002.
Helpful (0)
Replies (9)0
Replies (9)Absa's replyOfficial
20 Sept 2022, 14:26Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Absa's reply20 Sept 2022, 14:26
Official
Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
PM
Phumelelo M's updateReviewer Update
22 Sept 2022, 12:18I am not happy with Absa ***** investigation department as they have come to a conclusion that the loan they claim i had with them was paid up a few weeks ago. My question is still unanswered as i am asking who made the loan with them as i have never did, and who paid up the loan a few weeks after i disputed their debit suddenly it is paid up by who I requested the loan agreement documentation they never gave me and I asked who settled the loan a few weeks ago they never provided details please help me as this is going to happen again my fear is that i will paid my salary into this account what worst could happen as they are unable to resolve this problem at hand I am desperately in need of help please assist.
PM
Phumelelo M's update22 Sept 2022, 12:18
Reviewer Update
I am not happy with Absa ***** investigation department as they have come to a conclusion that the loan they claim i had with them was paid up a few weeks ago. My question is still unanswered as i am asking who made the loan with them as i have never did, and who paid up the loan a few weeks after i disputed their debit suddenly it is paid up by who I requested the loan agreement documentation they never gave me and I asked who settled the loan a few weeks ago they never provided details please help me as this is going to happen again my fear is that i will paid my salary into this account what worst could happen as they are unable to resolve this problem at hand I am desperately in need of help please assist.
Absa's replyOfficial
22 Sept 2022, 14:58 Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address.
Our office is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address.
Our office is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Absa's reply22 Sept 2022, 14:58
Official
Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address.
Our office is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address.
Our office is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
PM
Phumelelo M's updateReviewer Update
23 Sept 2022, 08:12Rezona The e-mail you sent me always states that you are busy with investigations that does not satisfy me. All i want is the detailed documentation of the personal loan that they claim i took with them, however this seems to be the most difficult thing to do and i also want to know who paid up fror the loan in the past few weeks as their investigators are sayin
PM
Phumelelo M's update23 Sept 2022, 08:12
Reviewer Update
Rezona The e-mail you sent me always states that you are busy with investigations that does not satisfy me. All i want is the detailed documentation of the personal loan that they claim i took with them, however this seems to be the most difficult thing to do and i also want to know who paid up fror the loan in the past few weeks as their investigators are sayin
Absa's replyOfficial
23 Sept 2022, 10:20 Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address.
Our Forensics department is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address.
Our Forensics department is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Absa's reply23 Sept 2022, 10:20
Official
Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address.
Our Forensics department is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address.
Our Forensics department is still busy with the investigation of your complaint. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
PM
Phumelelo M's updateReviewer Update
23 Sept 2022, 10:43I spoke to Kagiso who did not provide me with the answers that i have been asking and they are simple send me the documents that you claim i have signed and the details of the person the person who settled the loan in the past weeks.
PM
Phumelelo M's update23 Sept 2022, 10:43
Reviewer Update
I spoke to Kagiso who did not provide me with the answers that i have been asking and they are simple send me the documents that you claim i have signed and the details of the person the person who settled the loan in the past weeks.
Absa's replyOfficial
23 Sept 2022, 11:09Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address.
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address.
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Absa's reply23 Sept 2022, 11:09
Official
Dear Customer Thank you for your posting.
Please refer to our email sent to your personal email address.
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Please refer to our email sent to your personal email address.
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
PM
Phumelelo M's updateReviewer Update
23 Sept 2022, 11:21There is no e-mail in my personal e-mail
PM
Phumelelo M's update23 Sept 2022, 11:21
Reviewer Update
There is no e-mail in my personal e-mail
Absa's replyOfficial
23 Sept 2022, 14:15Dear Customer Thank you for your posting.
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
Absa's reply23 Sept 2022, 14:15
Official
Dear Customer Thank you for your posting.
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
We will provide you with feedback before close of business today. Kind regards Rezona Louw Customer Value Management Absa Bank Ltd
