Absa *****

I had a ********** transaction on my Absa internet banking. I blocked it immediately and called the ***** division. They said it was "fine" as I'd already rejected the transaction so I didn't need to do anything else. In the next 2 hours there were multiple ********** transactions that went through as they were for smaller amounts. I cancelled the card and followed the ***** divisions instructions to open a case at the police department and get a new card. The very next day there were further ********** transactions so I had to cancel the NEW card as well. I haven't even received the latest new card and there are MORE ********** transactions going off my account from the same companies that I have flagged and reported already- and they're going through! I haven't heard back from ABSA about what they plan to do to stop further ********** transactions and when they will refund my money! When I reported the case at the police station they said they see this alot with Absa particularly and that many people don't get their money back, even though Absa is supposed to refund them...